1. Validity Gift

cards are valid for 6 months from the date of purchase. The expiry date is stated at the time of issue. After expiry, any remaining balance is automatically void and cannot be extended or refunded.

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2. Use of Gift Cards 

Gift cards can be redeemed against any Gather & Glo Sauna Limited service and site, including sauna sessions, memberships (£52 & £82), ritual events, and private hire, subject to availability.

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3. Booking 

All bookings made using a gift card must be completed before the expiry date. Advance booking is recommended, especially for seasonal or limited‑capacity events.

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4. Non‑Refundable 

Gift cards are non‑refundable and cannot be exchanged for cash. No change is given for part‑redemption.

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5. Transferability 

Gift cards may be gifted or transferred to another person. The holder of the gift card is responsible for e-presenting it at the time of booking or arrival.

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6. Loss or Damage 

Gather & Glo Sauna Limited is not responsible for losses. Replacement is at the company’s discretion and may require proof of purchase.

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7. Cancellation 

If Gather & Glo Sauna Limited must cancel a session or event, the gift card will remain valid for rebooking within the original validity period.