Question 1

How do I sauna?

Accepted Answer

Rinse - Hot - Cold - RestHave a shower before saunaRemove shoes prior to entering the sauna and ensure feet are clean – dipping bucket providedDo not touching any part of the stoveSit on a towel in the saunaGet warm (usually 5-15 mins)Get cold - have a plunge (rinse first if using an ice bath)Rest - allow your body to reach equilibrium Repeat 3 – 4 times during a sessionBehaving in a respectful way to all other bathersRinsing prior to using any cold plunge baths, if providedDipping in the sea is at your risk, our Hosts are not responsible for your safety

Question 2

Who can use the sauna?

Accepted Answer

We try our very best to make the sauna as inclusive as possible. However, due to the nature of the sauna there are some reasons why you might not be able to use our saunas.All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

Question 3

How many people does the sauna hold?

Accepted Answer

Our horsebox sauna holds a maximum of 8 people.

Question 4

Will I be sharing the sauna with others?

Accepted Answer

Our community sauna sessions are open to all and unless you book the full capacity during your time slot you will be sharing the sauna with others. Don't fear though, we've found the sauna a great place to make new friends. Of course, if you'd prefer some privacy, please get in touch for private sessions

Question 5

What facilities do you have on site?

Accepted Answer

Facilities at our location are fairly limited so we recommend coming appropriately dressed for your sauna session and removing jewellery at home. We do not have any formal changing facilities however there is a pop shelter situated next to the sauna and boxes available where you can store your clothes and belongings. Please leave any valuables at home or in your car as we cannot take responsibility for your items.The sauna has hooks to hang your robes and towels.There are public toilets very close by, located at Caffa Mill Car Park on Station Road PL23 1DF, next to the slipway – these toilets cost 20p.

Question 6

Can I dip in the Fowey River

Accepted Answer

Cold dip, not swim: Guests may dip only, not swim, in the small designated area next to the sauna. Stay within the marked zone and within your depth at all times.Listen to your body: If you feel lightheaded, breathless, confused, or unwell, leave the water and sit or lie down. Tell the Sauna Guide immediately.Shared space, shared care: Be aware of others entering and leaving the water. No pushing, splashing, or playful behaviour that could unbalance someone in cold water.Water quality & conditions: river conditions are checked and we may suspend dipping if flow, debris, or pollution make it unsafe.Gather & Glo reserve the right to stop dipping for any guest if you’re concerned about their safety.

Question 7

How do I book?

Accepted Answer

Bookings can be made online via the Book Here button above. We do not accept bookings via social mediaIf you would like to book us for a private hire or event please drop us an email at Lorraine@gatherandglosauna.co.uk

Question 8

When should I arrive?

Accepted Answer

Please arrive 5 minutes before your booking to allow time for a quick briefing and to get changed if necessary (although we recommend arriving in your swimwear).

Question 9

Is there parking?

Accepted Answer

Your email booking confirmation will advise on local parking options or contact Lorraine@gatherandglosauna.co.uk

Question 10

What do I need to bring?

Accepted Answer

Please bring suitable swimwear, two towels (one for sitting on, one for drying), drinking water, flip flops or sliders and you wish to bring a robe (if you have one). We also recommend some warm clothing for after the experience.

Question 11

Can I reschedule/cancel my booking?

Accepted Answer

Yes you can. As long as you are doing this more than 48hours ahead of your original booking.Find the booking you would like reschedule, click on the 'manage' button and then the 'reschedule' button. You can then find the date and time you would like to change your session to.

Question 12

Cancellations & Rescheduling

Accepted Answer

Cancellations or rescheduling requests must be made at least 48 hours prior to your scheduled booking time.Bookings cancelled with at least 48 hours’ notice are eligible for either a refund (upon request) or rescheduling.Please note that refunds are not processed automatically. If you would like a refund, you must contact us directly to request this.Alternatively, you may reschedule your appointment via our website by selecting a new booking slot. Any funds paid will be transferred to the new appointment. Late Cancellations (Less Than 24 Hours)Cancellations made less than 24 hours before your booking are not automatically eligible for a refund or reschedule. However, we understand that unexpected situations arise — any changes within this period will be considered at our discretion.

Question 13

No-Shows

Accepted Answer

Failure to attend your booking without prior notice will result in the full booking fee being retained.

Question 14

What about the weather?

Accepted Answer

We are open all year round and in all weathers. In fact, we quite like a bit of Cornish mizzle to add a bit of atmosphere to the sauna experienceFacilities and shelter are fairly limited at all our locations so please come dressed appropriately.

WELLNESS QUESTIONS

How do I sauna?

Who can use the sauna?

How many people does the sauna hold?

Will I be sharing the sauna with others?

What facilities do you have on site?

Can I dip in the Fowey River

How do I book?

When should I arrive?

Is there parking?

What do I need to bring?

Can I reschedule/cancel my booking?

Cancellations & Rescheduling

No-Shows

What about the weather?

No-Shows 